Hiring is never easy, and in the heat pump industry, the stakes are even higher. In this candid panel, contractors from a variety of backgrounds share their best experiences (and maybe a few horror stories) about building teams. Together, the panel will share hiring missteps, success stories, and lessons learned, from retraining seasoned HVAC techs vs. bringing in raw talent to how they evaluate candidates with tools like DiSC profiles or mechanical aptitude tests. Expect discussion around cultural fit, compensation strategies, and what makes employees stick. Attendees will walk away with insights on where the best people come from, how to avoid common pitfalls, and what it really takes to build a strong, loyal team in a changing labor market.