Everyone is talking about AI but let's be honest, no one is using it to its maximum potential. What can AI actually do for small HVAC businesses that make up the majority of the industry? LLM technologies have the potential to transform how back office work gets done, allowing HVAC owners to save on overhead and spend more time in the field. In this session, Furman Haynes (co-founder of WorkHero) walks through practical automations grounded in real HVAC operations like quoting, billing, rebates, equipment registration, and pricebooks. If you're a small HVAC owner who wants to save time and implement AI but doesn't know where to start, this session is for you.